Senior IT Support Technician

Your new company

Your new role

Some of your day-to-day duties will include:

• Design and maintain network infrastructure for a variety of clients
• Administer Microsoft 365 including Exchange, Teams, Intune, SharePoint, and Azure AD
• Configure and manage WatchGuard firewalls and VPNs
• Deploy and manage physical and virtual servers
• Support and maintain cloud file systems such as Egnyte and SharePoint
• Provide frontline technical support and mentor junior team members
• Create and maintain technical documentation for client environments

What you'll need to succeed

• Proven experience in IT support and network design
• Strong capability with Microsoft 365 and Azure administration
• WatchGuard or equivalent firewall configuration experience
• Server deployment and maintenance experience
• Confident with documentation, troubleshooting, and client interaction
• Ability to manage multiple priorities and work independently
• MSP background
• Relevant certifications in Microsoft, networking, or security

What you'll get in return

What you need to do now