Fraud Investigation Analyst

Your new company

A leading telecommunications provider committed to security and integrity, ensuring fraud prevention and investigation excellence.

Your new role

As a key fraud investigations specialist, you will be the primary point of contact for reporting Customer Care and third-party dealer-related fraud concerns. You’ll work closely with the Head of Customer Security to uphold business integrity by detecting, investigating, and preventing fraud that could impact revenue, brand reputation, or compliance. This role reports directly to the Head of Customer Security.

What you'll need to succeed

• Proven experience in investigations, fraud prevention, and resolution of complex cases.
• Ability to work remotely and autonomously while handling sensitive matters confidentially.
• High-level communication skills with the ability to collaborate across various teams and stakeholders.
• A proactive approach to identifying fraud patterns and implementing countermeasures.
• Desirable: Previous experience in a Fraud or Investigations role.

What you'll get in return

• Opportunity to work closely with senior leadership in a pivotal security role.
• A dynamic, fast-paced environment that fosters growth and development in fraud prevention and security.
• The ability to contribute directly to safeguarding business operations and enhancing fraud prevention strategies.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.